Privacy Policy

Our Commitment to Your Privacy

At ONE⚡CASH (CCE Cash), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our cryptocurrency exchange services.

Information We Collect

Transaction Information

When you use our exchange service, we collect:

  • Cryptocurrency wallet addresses (sending and receiving)
  • Transaction amounts and types
  • Blockchain transaction hashes
  • IP addresses for security purposes
  • Timestamp of transactions

KYC Information (When Required)

In certain circumstances, as outlined in our KYC/AML policy, we may collect:

  • Government-issued identification documents
  • Proof of address
  • Selfie verification photos
  • Additional verification information as required by law

How We Use Your Information

We use the collected information for the following purposes:

  • Transaction Processing: To execute and complete your cryptocurrency exchanges
  • Security: To prevent fraud, money laundering, and other illegal activities
  • Compliance: To comply with legal obligations and regulatory requirements
  • Customer Support: To respond to your inquiries and resolve issues
  • Service Improvement: To analyze and improve our exchange services

No Registration Required

ONE⚡CASH operates on a no-registration basis. You don't need to create an account to use our services. We only collect the minimum information necessary to process your exchange transactions.

Data Sharing and Third Parties

Third-Party Service Providers

We may share your information with trusted third-party service providers, including:

  • Payment Processors: NowPayments and other cryptocurrency payment gateways
  • Exchange Partners: Binance, OKX, Bitfinex, and other partner exchanges
  • KYC Providers: SumSub for identity verification when required
  • Blockchain Networks: Public blockchain networks where transactions are recorded

Legal Requirements

We may disclose your information when required by law or in response to valid requests from:

  • Law enforcement agencies
  • Regulatory authorities
  • Court orders or legal processes
  • International organizations (Interpol, Europol, etc.)

Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for all data transmission
  • Secure server infrastructure
  • Regular security audits and updates
  • Limited access to personal information
  • Automated risk prevention systems

However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Blockchain Transparency

Please be aware that all cryptocurrency transactions are recorded on public blockchain networks. While your personal identity may not be directly linked to your wallet address, blockchain transactions are permanent and publicly visible.

Data Retention

We retain your transaction data for the following periods:

  • Transaction Records: Kept for regulatory compliance purposes (typically 5-7 years)
  • KYC Documents: Retained as required by AML/KYC regulations
  • Support Communications: Kept for customer service purposes

After the retention period, data is securely deleted or anonymized.

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Objection: Object to certain data processing activities
  • Data Portability: Request your data in a portable format

To exercise these rights, please contact our support team.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze website traffic and usage
  • Improve user experience

You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

International Data Transfers

As a global cryptocurrency exchange service, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Providing notice through our service (when applicable)

Your continued use of our services after such updates constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Last Updated: January 2024

This Privacy Policy is effective as of the date listed above and applies to all users of ONE⚡CASH services.