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To check your transaction status, you'll need your Order ID. You can find it on your payment page or in your browser history.
Transactions typically complete within 3-30 minutes. Delays may occur due to network congestion. Please check the blockchain explorer for your transaction status.
Always double-check wallet addresses before sending. Blockchain transactions are irreversible. If you sent to the wrong address, contact support immediately with your transaction details.
If your transaction requires KYC verification, you'll be notified. You have 3 days to complete verification through SumSub, or you can request a refund.
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